Privacy Policy

Last Updated: October 20, 2026

1. Introduction

Welcome to FANBOX ("we," "us," or "our").

At FANBOX, we respect your privacy and are committed to handling your personal information responsibly and transparently.

This Privacy Policy explains how personal information is collected, used, shared, and protected when you visit our website, browse our products, place an order, or contact our customer support team.

FANBOX is an online store offering athletic apparel, dry-fit shirts, sportswear, running shoes, and related products.

For privacy-related questions, please contact us at info@fanboxcompany.com.

2. Information We Collect

FANBOX collects personal information necessary to operate our online store and assist customers.

Information provided directly to us may include:

  • Full Name: Used to identify customers and manage orders.

  • Phone Number: Used when necessary for order-related communications, delivery coordination, and customer support.

Depending on the checkout and services used, additional information such as email addresses, shipping addresses, billing information, and order details may be processed by Shopify and relevant service providers.

Our ecommerce platform and service providers may also automatically process technical information, such as IP addresses, browser information, device identifiers, and website interactions.

Payment information is handled by the payment providers made available through our checkout.

3. How We Collect Information

Personal information may be collected when customers:

  • Place or attempt to place an order.

  • Provide contact information during checkout.

  • Contact our customer support team.

  • Interact with our website or ecommerce services.

Additional information may be processed automatically by the Shopify platform and integrated service providers as part of normal website and checkout operations.

4. How We Use Information

Personal information is used for legitimate store operations, including:

  • Processing and managing purchases.

  • Providing order updates.

  • Coordinating product shipments.

  • Responding to customer support requests.

  • Managing returns, refunds, and exchanges.

  • Maintaining website security.

  • Preventing fraudulent transactions.

  • Complying with applicable legal obligations.

Where applicable and permitted by law, information may also be processed for analytics or advertising purposes.

5. Cookies and Website Technologies

FANBOX does not currently display a separate cookie consent banner.

However, our website is powered by Shopify, and certain cookies or similar technologies may still be used to support essential website functionality, shopping carts, checkout processes, security, and other services.

Depending on the technologies enabled, additional information may be processed for analytics or advertising purposes.

Customers may manage certain browser-based technologies through their browser privacy settings.

Where applicable law requires additional consent or privacy controls, FANBOX will provide the necessary mechanisms.

6. Advertising and Third-Party Services

FANBOX may use advertising and marketing platforms to promote its products and understand campaign performance.

According to our current store practices, the customer information intentionally collected directly by FANBOX is limited to names and phone numbers.

However, Shopify, advertising integrations, and other service providers may process additional technical or transaction-related information as part of their services.

Our advertising and integrated tools are configured to respect applicable customer privacy preferences.

Where legally required, customers may opt out of certain personal information sharing or targeted advertising activities.

7. Sharing of Personal Information

We may share or make personal information available to service providers when necessary to operate our store.

These may include:

  • Shopify: Ecommerce platform and checkout services.

  • Payment Providers: Secure transaction processing.

  • Shipping Partners: Order fulfillment and delivery.

  • Customer Support Services: Assistance with order-related inquiries.

  • Advertising and Technical Services: Marketing and website operations, where applicable.

We may also disclose personal information when required by law or necessary to protect against fraudulent or unlawful activity.

8. Shopify Services

Our online store operates through Shopify.

Shopify may collect and process personal information when customers interact with our store, use checkout services, or access Shopify-powered features.

These activities may involve information beyond the name and phone number collected directly by FANBOX.

You can learn more about Shopify's processing of consumer information by reviewing its Consumer Privacy Policy:

https://www.shopify.com/legal/privacy/consumers

9. Information Security

We take reasonable measures designed to protect customer information from unauthorized access, disclosure, modification, or misuse.

We rely on appropriate security practices and the safeguards provided by our ecommerce and payment service providers.

Although we take reasonable precautions, no online service or electronic transmission method can guarantee absolute security.

10. Data Retention

Personal information is retained for as long as reasonably necessary to fulfill the purposes described in this policy.

This may include order management, customer support, accounting, fraud prevention, dispute resolution, and compliance with applicable legal obligations.

Information that is no longer required will be handled in accordance with applicable data protection requirements.

11. Your Privacy Rights

Depending on your location, you may have rights concerning your personal information.

These may include the right to:

  • Request access to personal information.

  • Request correction of inaccurate information.

  • Request deletion of eligible information.

  • Opt out of certain data-sharing or targeted advertising activities.

  • Withdraw applicable consent.

  • Request information about our privacy practices.

To submit a privacy-related request, contact:

info@fanboxcompany.com

Requests will be reviewed and handled according to applicable privacy laws.

12. Your Privacy Choices

Depending on applicable U.S. state privacy laws, customers may have the right to opt out of personal information processing that qualifies as a sale, sharing, or targeted advertising.

Where applicable, customers may exercise these rights using the privacy choices made available through our website or by contacting our privacy support email.

We respect legally applicable privacy preferences and requests.

13. Global Privacy Control

Global Privacy Control (GPC) allows supported browsers to communicate certain privacy preferences to websites.

Where required by applicable law and supported by our website's privacy settings, recognized GPC signals are treated as requests to opt out of applicable data-sharing or targeted advertising activities.

14. International Data Processing

FANBOX operates through an ecommerce platform and may use service providers located in different countries.

Personal information may therefore be processed outside the customer's country of residence.

Where required by applicable law, appropriate safeguards are applied to international transfers.

15. Children's Privacy

FANBOX is not intended to collect personal information directly from children under the age of 13 without any consent required by applicable law.

If we become aware that personal information has been collected from a child in violation of applicable legal requirements, we will take appropriate steps to address the situation.

16. Third-Party Websites

Our website may contain links to third-party websites or services.

These websites may have independent privacy practices and policies.

We recommend reviewing their respective privacy notices before providing personal information.

17. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, operations, or applicable legal requirements.

Any updated version will be published on this page with a revised date.

Where legally required, additional notice will be provided.

18. Contact Information

For questions, concerns, or requests relating to privacy and personal information, please contact:

FANBOX

Email: info@fanboxcompany.com

Business Type: Online Athletic Apparel & Footwear Store

Customer Service: Online support via email

FANBOX — Athletic Apparel, Sportswear & Running Essentials

© 2026 FANBOX. All rights reserved.