We're Here to Help

Welcome to FANBOX Customer Support.

Have a question about our products, need assistance with an order, or want more information about our store? Our support team is here to help.

At FANBOX, we aim to provide a straightforward and reliable shopping experience, from choosing the right product to receiving your order.

Customer Support

For general inquiries, product information, sizing assistance, order updates, shipping questions, returns, or refunds, please contact us by email.

Email: info@fanboxcompany.com

We aim to review and respond to customer inquiries within 1–3 business days.

Order Assistance

If your inquiry relates to an existing order, please include the following details in your message:

• Your full name.

• Your order number.

• The email address associated with your purchase.

• A brief description of your question or concern.

Providing this information helps us locate your order and assist you more efficiently.

Please do not send passwords or complete payment card information by email.

Shipping & Delivery

For shipping updates, tracking assistance, delayed deliveries, or missing packages, please contact our customer support team.

You can also review our Shipping Policy for information about processing times, delivery estimates, and tracking.

Returns & Exchanges

If you need to request a return, exchange, or refund, please contact us at:

info@fanboxcompany.com

Our team will provide instructions based on your order and the conditions described in our Return & Refund Policy.

Please do not send products to a return location before receiving the appropriate return instructions.

Online Store Information

Store Name: FANBOX

Business Type: Online Athletic Apparel & Footwear Retailer

Products: Dry-Fit Shirts, Sportswear, Athletic Apparel & Running Shoes

Customer Support: info@fanboxcompany.com

Shopping Platform: Shopify

FANBOX operates as an online retail store. Customer inquiries and support requests are handled through our official email channel.

Additional Information

For more details about shopping with FANBOX, please visit our policy pages:

• Frequently Asked Questions

• Shipping Policy

• Return & Refund Policy

• Privacy Policy

• Terms of Service

• Your Privacy Choices

We appreciate your interest in FANBOX and look forward to assisting you.

FANBOX — Comfort. Performance. Everyday Style.

© 2026 FANBOX. All rights reserved.